Columbus, Ohio
An AI Implementation and Workflow Optimization Company
We build practical systems for the work your existing software still leaves manual. Plain automations, connected to your real tools, improved over time as the business changes.
Three Core Services
- Architecture
- Designing and building working automations around the way your business actually operates — not a template dropped on top of it.
- Integration
- Connecting forms, inboxes, spreadsheets, calendars, CRMs and other approved systems so information stops being retyped.
- Optimization & Maintenance
- Continuing to improve workflows in the fast moving world of AI as your processes, team, software and volume scale.
Where We Usually Work
- Sales workflows
- Lead follow-up, estimate follow-up, past-customer outreach.
- Office and administrative workflows
- The repetitive steps that eat the front office day.
- Operational workflows
- Job documentation, scheduling support, invoice-readiness checks.
- Software integrations
- Making the systems you already pay for share information.
- Reporting and notifications
- The right person told the right thing at the right time.
- Process optimization
- Removing steps that no longer need a human.
Maintenance and Optimization Are Not the Same Thing
Maintenance keeps a workflow running the way it was built. Optimization keeps making it better as your business changes.
Maintenance includes
- Monitoring existing workflows
- Correcting defects
- Updating credentials
- Resolving connection failures
- Small configuration changes
- Maintaining documentation
Optimization includes
- Improving workflow performance
- Adjusting timing, messaging, rules and routing
- Removing more manual steps
- Adding approved data sources
- Adapting workflows as the company grows
- Expanding existing workflows into adjacent steps
- Improving reporting and exception handling
Optimization agreements may be billed every one, two or three months depending on the workflow and the pace of change inside the business.
Reasonable improvements and agreed scope expansions may be included. Major new systems or unrelated workflows are priced separately.
Start With One Useful System
The simplest way to see how we work is to let us build your lead follow-up workflow first, at no build fee.