Privacy Policy

What this policy covers

This policy describes the information Looply collects through our website, how we use it, and the choices you have. It applies to visitors and to anyone who submits a request through our lead form.

Information we collect

When you submit the lead form, we collect the information you provide:

• Business name
• Your name
• Phone number
• Email address (optional)
• Type of business
• How leads currently reach you (optional)
• Approximate monthly inquiry volume (optional)
• How follow-up works today (optional)
• Your consent to be contacted

We also collect technical details that help us understand how visitors find our site:

• The page you submitted from
• The website you came from, if your browser shares it
• UTM parameters such as source, medium, campaign, content and term
• The date and time of submission

How we use your information

We use the information you submit to respond to your request, evaluate whether we can help, and communicate with you about next steps. We may also use aggregated, non-identifying data to understand how our website and marketing are performing.

We do not sell your information. We do not use it to build advertising profiles or to send marketing messages unrelated to your request unless you separately ask us to.

How we store and protect it

Your submission is stored in our backend database with access limited to our internal team and the systems we use to process leads. We use row-level security and server-side validation to limit access, and we transmit data over encrypted connections.

No system is perfectly secure. We choose providers and practices that follow reasonable industry standards for a small business handling sales inquiries.

Who we share it with

We may share your submission with the service providers we use to operate our business, such as our hosting platform, database provider, and any automation or email service we use to route lead notifications. We only share what is needed for that purpose and we require those providers to protect your information.

Cookies and analytics

We do not currently use third-party advertising cookies or behavioral tracking pixels. We may use basic analytics to understand website traffic. If we add analytics or tracking cookies in the future, we will update this policy.

Retention

We keep lead submissions for as long as necessary to respond to your request, manage our relationship with you, and comply with legal obligations. If you would like us to delete your information, contact us and we will remove it unless we are required to keep it.

Your choices

You may choose not to submit the form. Optional fields are clearly marked. You can ask us to update or delete your information, or to stop contacting you, by emailing info@withlooplyai.com or calling 260-300-0138.

Changes to this policy

We may update this policy as our website or practices change. The updated version will be posted here with the latest date.

Contact us

If you have questions about this privacy policy or how we handle your information, contact us at info@withlooplyai.com or 260-300-0138.